Privacy Policy

Privacy Policy for Iron Horse Aerials LLC

This Privacy Policy describes how Iron Horse Aerials LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our services, including our website (https://[YourWebsiteAddress].com) and our drone-based services (collectively, the "Services").

1. Information We Collect

We collect several types of information, including:

Information You Provide Directly:

Contact Information: When you request a quote, contact us, or create an account, we may collect your name, email address, phone number, and postal address.

Project Information: When you engage our services, we may collect information about your project, including the location, scope, and specific requirements.

Payment Information: When you make a payment, we collect necessary billing information, such as your credit card details or other payment method information. This information is processed by our payment processor, and we do not directly store your full payment card details.

Communications: We may retain records of your communications with us, including emails, phone calls, and other interactions.

Information We Collect Automatically:

Website Usage Data: When you visit our website, we may collect information about your browsing activity, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visit. We may use cookies, web beacons, and similar technologies to collect this information.

Drone Flight Data: During drone operations, we collect data related to the flight, including location data (GPS), altitude, speed, camera orientation, and other technical information. The extent of data collection depends on the specific services provided and the capabilities of the drone(s) used.

Visual and Audio Data: As part of our services, we collect visual data, including photographs and videos, from the drone's camera. Depending on the service, we may also collect audio data.

Information from Third Parties:

We may receive information about you from third-party sources, such as business partners, subcontractors, or public sources, but only where we have a lawful basis to do so.

2. How We Use Your Information

We use your information for various purposes, including:

Providing and Improving Our Services:

To provide the drone services you request, including capturing aerial imagery, conducting inspections, or performing other services.

To operate, maintain, and improve our website and Services.

To develop new services and features.

To personalize your experience with our Services.

Communication:

To communicate with you about your projects, requests, and inquiries.

To send you important notices, updates, and administrative messages.

To send you promotional materials and marketing communications, where permitted by law and in accordance with your preferences.

Business Operations:

To process payments and manage billing.

To analyze our business operations and improve our efficiency.

To detect, prevent, and address fraud, security risks, and other illegal activities.

To comply with applicable laws, regulations, and legal processes.

Data Analysis:

We may analyze aggregated and anonymized data for various purposes, including improving our services, conducting research, and developing new technologies.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, website hosting, and marketing. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.

Clients: When providing services, we will share the resulting visual and other data with the client who contracted our services.

Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transactions: In connection with a merger, acquisition, or other business transaction, we may transfer your information to the acquiring party.

With Your Consent: We may share your information with third parties when we have your consent to do so.

Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify you with third parties for various purposes, including research, marketing, and analytics.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We will retain project-related data, including aerial imagery, for the duration of the client agreement and potentially longer, depending on client needs and legal obligations.

We retain website usage data in accordance with our internal data retention policies.

5. Your Choices

Access and Correction: You may have the right to access and update your personal information. You can do this by contacting us at [YourEmailAddress].

Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.

Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions as permitted by law. Contact us at [YourEmailAddress] to make a deletion request.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Secure data storage

Encryption

Access controls

Regular security assessments

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after the changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: